This is something that trips people up sometimes if for some reason they need to send us new or edited files for a job. The Queensberry team doesn't have access to your Workspace account, so we can't work directly with your Workspace image collections. Instead, when you send us an order the hi res files are automatically downloaded to our local server. For the same reason, if you need to send us new or edited files, simply adding more images to your Workspace Event doesn't give us access to them. This is how to send us the new files. 1. Upload the new images to the original Workspace Event (not To View More >>

Not only are our annual Pro and Pro Plus deals half price until 30 April, we have a real deal for you. WIN FREE ALBUMS FOR A YEAR MAX VALUE US$12,000, CONDITIONS APPLY* To enter, all you have to do is subscribe to any paid 12-month plan at workspace.queensberry.com. One lucky subscriber will win free Queensberry albums for a year. Closing date 30 April 2012. WATCH THIS SPACE More coming up – don't miss out: subscribe by email or RSS (right) Check out the new Workspace Facebook page. *CONDITIONS: Enter by subscribing to a Basic, Pro or Pro+ Plan for twelve months before 30 April 2012. The maximum To View More >>

We're closing the gap on our timezone differences! We know it can be tricky when you're wanting to get under way with your work but you're battling with different time zones. We want to make getting in touch with us as easy as possible, so the good news is, we've extended our customer service support hours! From today onwards our open times are 6am to 5pm and 8pm to 12am Monday - Friday UTC/ GMT +12 hours. If you need help figuring it out, there's a handy time zone converter here. During these times you can also access our live help (available via our website). Please note we will not have To View More >>

As a little girl I loved photographs. My Mum had a big box of them. I'd spend ages playing with the images, stacking, sorting, studying the people and places (even the photos taken by my Nana, who always managed to cut people's heads off when capturing the moment). My destiny was to somehow end up working with images. So I meet this guy called Stephen … it turns out his family business makes beautiful photograph albums … I marry him :) How cool is my job? Every day I get to see beautiful love stories. How can you not be a happy person when that's the business you're in? Love, Sonya Something To View More >>

Here are a few commonly requested definitions for you to tuck away... Groups: A mutually exclusive set of images. Images can only exist in one Group. Like Albums in iTunes. Commonly used Groups: Bridal Prep, Groom Prep, Church, Formals, Reception, Dance, Rejects. Collections:Unlike a Group, images can reside in more than one Collection. Like Playlists in iTunes. Collections also feature the Collection Builder. Typical Collections: Album Images, Grandma's Selection, Details, Favourites, Maybes. Folders: Image Folders honour any pre-sorting you've down outside of Photojunction. (They turn up in To View More >>